When shipping from Canada we use Canada Post to the US this is USPS
We charge what the post office charges us for Shipping as best we can estimate
All orders are shipped from the West Coast of Canada if you have questions about shipping times please email.
Payment can be Credit Cards - Visa MasterCard, Paypal, and we are dabbling with Applepay
Customer pays to get the item back to us and we will pay to return the new size to the customer. Shipping is not credited back as its a cost to us for services rendered.
Return address is: PO BOX 606 Gibsons BC V0N 1V0 1-866-586-0660
Please insure all packages as unreturned items will not be replaced at Puddlegear's expense.
Items Lost in shipping either way are not the responsibility of Puddlegear.